Communicating with children and young people – Resources and Training

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Communicating with children and young people – Resources and Training

As we all know, children and young people at the heart of what we do. Below you can find some information about resources and training for staff about communicating with children and young people and meaningfully involving them in their care:

Me first

Me first is an education and training resource that is designed to help healthcare professionals and front-line staff to develop their knowledge, skills and confidence in communicating with children and young people. It does this by encouraging a child-centric mentality in staff, and by providing tools and advice to support this.

Staff can sign up to take a one-day Me first masterclass to improve their communication skills - this is free for anyone who works within North Central and East London healthcare and £95 for external delegates.  For more information, and to book a place, head over to Me first's website.

Picker Institute blog

The Picker Institute blog brings together the learning from the Children & Young People’s Experience events & builds on the national learning from the CYP Inpatient CQC Survey results.  If you get a moment to comment on the blog online highlighting your work on CYP Experience locally it would be hugely appreciated.


The charity 'Fixers UK' have made two videos about a child's and parent's experience of a poor patient experience. They might be useful to use in training - for example, showing staff the video and getting them to ask themselves 'Could this happen in our hospital?' .

A Child's Experience

A Parent's Experience